COMMUNICATION POLICY*

For general questions about your Majority Account, contact customer support at [email protected] or 1 (855) 553-3388.

This MAJORITY Communication Policy (“Policy”) is part of the MAJORITY Terms of Service and applies to the contact information you provide to MAJORITY or its Partners at any time and through any channel. For example, the information you provide to us on the MAJORITY Website, the App, MAJORITY social media sites, via email, chat, phone and any other interaction you have with us or our Partners (together “Your Information”). When you provide Your Information or use our Services, you accept this Policy. Please also see the MAJORITY Privacy Policy for additional information about how your personal information is collected and used. Capitalized terms not defined herein shall have the meanings specified in the MAJORITY Terms of Service.

We will not use autodialed or artificial or prerecorded message calls or texts to contact you for marketing purposes at the telephone number(s) you designate unless we receive your prior express written consent. Such consent is not a condition of having a MAJORITY Account or using the Services.  

Even if you do not provide us such consent, we may still call you or send you text messages regarding important account information as detailed in this Policy, such as transaction details, service disruptions or for verification of your account.

How we will use Your Information to communicate with you

We will use Your Information to communicate with you. You agree that we may contact you by mail, email, phone, text, voicemails, push notification, or other means of communication, such as direct messages on social media. We may communicate with you about our Services, Partner Services and your MAJORITY App Account, MAJORITY Account or Credit Card, examples include but are not limited to: alert you if there is suspected fraud on your account, to alert you about purchases made with your card, to remind you of a payment due, to request you make a payment, to offer you other MAJORITY products, or for any other reason related to your MAJORITY account. 

You agree that any such communication is not unsolicited for purposes of federal or state law. You agree that we will not be liable to you for any fees, costs, inconvenience, annoyance, or loss of privacy in connection with such calls, messages, texts, push notifications, emails, or mail. When you give us a telephone number, you agree that you are providing your express consent permitting us, and any applicable Partner, to contact you at the telephone number you provide even if you are registered on any “Do Not Call” list.

PHONE COMMUNICATION 

You agree that we can contact you on all the phone numbers you provide to us, phone numbers you use to call us or other numbers that we reasonably believe belong to you, whether they are mobile numbers or landlines. 

You agree that we can call or text you at any of the numbers mentioned above using an automatic telephone dialing system and/or using an artificial or prerecorded voice, and you agree that we may leave live, prerecorded, or artificial voice messages regardless of whether someone else has access to the number that you gave us. You may opt out of receiving phone communications. However, if you opt out your account activity and the services you receive may be limited. For example, you may not be able to receive automated calls about suspected fraud on your account. If at any time you wish to withdraw your consent, you can contact us via any channel – email, mail or phone. If you prefer you can send us an email to [email protected] (please do not use this email for customer support. For general questions about your account email [email protected]). 

Standard telephone minute charges may apply. You, not us or any Partner, will be solely responsible for any carrier charges (including any charges from texting mentioned below) because of calls or texts from us. You warrant and represent that you are either the account holder of any phone numbers you provide to us, or you have the express permission of the account holder to provide such numbers. You also agree that if and before you disconnect or transfer any phone number you provided us, you will send all necessary texts or other communications to us in order to stop future text messages from being sent to that number.

TEXT MESSAGES

We use text messages as a means of verification when you first sign up for MAJORITY, to provide you important disclosures, to verify your identity when you access certain features or change devices and for other reasons as part of providing Services and/or Partner Services to you. Message frequency varies. Message and data rates may apply.

In addition to marketing text messages mentioned above, we may send you text messages regarding important account information, such as transaction details, service disruptions or for verification of your account. If at any time you wish to withdraw your consent to receive text messages, you can reply STOP to opt out, or contact us via any channel – email, mail, or call MAJORITY Customer Support at 1 (855) 553-3388. If you prefer you can send us an email to [email protected] (please do not use this email for customer support. For general questions about your account email [email protected]).

We are not responsible for incomplete, lost, late, or misdirected text messages, including, but not limited to, undelivered texts resulting from any form of filtering by your mobile carrier or service provider.

MONITORING AND RECORDING

You understand and consent that we, in our sole discretion, may, without further notice or warning, monitor or record telephone conversations you or anyone acting on your behalf has with us or our service providers or agents for quality control and training purposes or our protection or recordkeeping purposes. You acknowledge and understand that, while your communications with us may be overheard, monitored, or recorded without further notice or warning, not all telephone lines or calls may be recorded, and we do not guarantee that recordings of any particular telephone calls will be retained or retrievable.

Last Updated: December 18, 2025