There are two ways to contact Zelle®:

By phone: You can find their support line on the website (https://www.zellepay.com/support/contact-support).

By live chat: Go to the Zelle® website and click on the "Help" button.

What to include in your message:

When you contact Zelle®, be sure to include the following information:

• Your name.

• Your contact information (email address and phone number).

• A brief description of the issue you are having.

• Any relevant account information (such as your Zelle® username or email address).

Additional information:

• Zelle® customer support can help you with a variety of issues, including:

  • Enrolling in Zelle®

  • Sending and receiving money

  • Troubleshooting problems with your Zelle® account

  • Pending transactions

  • Blocked accounts