Money sent with Zelle® is typically available to an enrolled recipient within minutes. If it has been more than three days and you have confirmed that you have fully enrolled your Zelle® profile and entered the correct email address or U.S. mobile number, please contact Zelle® support for assistance.

Zelle® support can be reached by phone or through their website (https://www.zellepay.com/support/contact-support).

Important: We do not hold any Zelle® transactions, so Zelle® support is the best place to get an accurate answer about the status of a transaction that has not been completed.

Additional information:

• Zelle® transactions are typically processed and completed within minutes. However, in some cases, it may take up to 3 business days for a transaction to be completed.

• If you are sending money to a recipient who is not enrolled in Zelle®, they will receive an email or text message with instructions on how to enroll and receive the money.

• You can track the status of a Zelle® transaction in the Zelle® app or on the Zelle® website.