Starting January 8, 2025, it will no longer be possible to sign up for the standalone Zelle® app. If you are already using the standalone Zelle® app, you will be able to continue sending and receiving money through the app until March 31, 2025. After this date, the standalone Zelle® app will no longer be available for sending or receiving money through MAJORITY.
This decision was made by Zelle® and affects all banks and credit unions that use the standalone Zelle® app in the United States, not just MAJORITY.
You can only cancel a payment if the recipient hasn't yet enrolled with Zelle®. To cancel a payment, go to your activity page within the Zelle® app, choose the payment you want to cancel, and then select "Cancel This Payment."
If your recipient has already enrolled with Zelle®, the money is sent directly to your recipient's bank account and cannot be canceled.
Additional tips:
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Only send money to people you know and trust.
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If you're not sure if the recipient is enrolled with Zelle®, you can ask them or search for them in the Zelle® app.
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If you need to cancel a payment, do so as soon as possible. If the recipient has already accepted the payment, you will not be able to cancel it.
