CUSTOMER SERVICE SYSTEMS AUTOMATION EXPERT
DEPARTMENT: CUSTOMER SERVICE
LOCATION: MIAMI, FL (IN-OFFICE)
MAJORITY is a groundbreaking all-in-one digital financial service app that includes an FDIC-insured account, Visa® Prepaid card, money remittance, and international calling. We are built for migrants, by migrants.
Global migration is a 21st-century reality. Whether people are following their dreams, love or new experiences, more and more of us are leaning towards new environments. Our purpose at MAJORITY is to empower the amazing, the brave, and the talented and help them achieve all of their ambitions.
We believe that everyone deserves the same opportunity to succeed. Our mission is to provide migrants the tools to thrive in their new country.
We are a diverse group of people from over 40 different countries that come together every day—and we’re looking for others driven by the same desire to create meaningful products that bridge cultural and geographic distances
MAJORITY is looking for a Customer Service Systems Automation Expert to join our team in Miami.
In this role you will be an integral member of MAJORITY’s Customer Service team, who will focus on creating and improving automations/flows within our customer communication systems.. You will also work closely together with the Lifecycle Management team in Stockholm, to ensure customer engagement is aligned with the company’s strategic goals. This position will report to the Head of Customer Operations in Houston, TX.