All payments are final and cannot be canceled or refunded. It is important to verify the recipient's phone number before making a payment to avoid any issues. Only pay people you know and trust.

What if I accidentally pay the wrong person?

If you have made a payment by mistake, we recommend reaching out to that person and requesting your money back. If you’re unsuccessful, our Customer Service team may be able to help in some cases. The best way to avoid this issue is to confirm the recipient’s phone number before making a payment.